Asset Fault Reporting & Tracking App

Have expensive assets deployed across the country? Have thousands of on-field workers? Why not enable them to help track the health of these assets? This is exactly what TNB – the largest electric utility company in Malaysia – decided to accomplish with this feature-rich app integrated with their back-end systems.


About Client

Tenaga Nasional Berhad (TNB) is the largest electric utility company in Malaysia. Listed on the main board of Malaysian Stock Exchange with almost RM 99.03 billion (GBP 18.5 billion) in assets, the company’s 34,900+ employees serve an estimated 8.4 million customers in Malaysia. TNB’s core businesses are focused on the generation, transmission, and distribution of electricity.


Project Details

The impactful mobile app allows TNB staff to report faults and lodge complaints on the go when they observe any fault in an equipment/asset. This app aims to make it as easy as possible for users to submit complaints. The app also allows the users to submit pictures by either directly capturing the picture or selecting one from their phone's gallery. This mobile app is optimized to be used on Android and iOS mobile phones, being a native app for each platform.


Requirements Analysis

  • Identifying the needs, expectations, and goals of the app
  • Requirement analysis of app and backend system
  • Wireframes and mockups

Design, Development & Technologies

  • Highly secured architecture, design, and code implementation
  • MVC architecture 5.0
  • Native Android and iOS application
  • Offline mode and syncing mechanism
  • Dynamic views for admin
  • Supports single sign-on
  • RESTful web services

Testing & Launch

  • White box and black box testing
  • Launch on staging and live environments
  • Post-launch testing, support, and enhancements

Technologies Used




Objective C


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